Welcome to Coastal Medical RoomsCaring for you 24 hours a day - 7 days a week
|5 April 2022 | Practice Update|
Flu vaccinations are now available for all patients ages 65 years and older, and for Maori and Pacific patients 55 years and older. There has been an overwhelming response for bookings, please be patient while we arrange additional clinics to accommodate all our eligible patients.
Covid-19 Protection Framework RED
See our notice dated 2nd February 2022 for information on how we care for you during RED setting.
Please do not go directly to Team Medical unless you have an accident as they will not be able to see you and will direct you to call our afterhours service. To reach our afterhours service, call 04 9029200 and you will be connected to an experienced nurse for triage. In an emergency call 111.
|2 February 2022 | Practice Update|
Covid-19 Protection Framework RED
Our practice is open to continue to provide care, however we are working a bit differently.
You will be offered a phone or virtual consultation first. You will still receive the same level of expert medical advice as you would if you were at the practice in person.
If a phone or virtual consultation is not appropriate, for example if you have chest or abdominal pain, a face-to-face appointment can still be arranged. You will be asked a series of screening questions and your GP or nurse may call you first.
Standard 15 minute appointments can be booked on myindici. Please consider a phone or virtual consultation when making your appointment. Phone and virtual consultations are available with all our doctors. Normal consultation charges apply.
If your appointment is at the practice, we will continue to ask screening questions via the intercom, it's important that anyone with cold or flu symptoms does not enter the practice.
You must wear a mask at all times in the practice. If you hold a mask exemption please advise the receptionist of your arrival via the intercom and return to your car to wait for your GP or nurse to call you. The GP or nurse will assess your health needs and if required you may be seen in your car or our cabin.
Our waiting room has a maximum capacity of 4. Please arrive for appointments on time. If you arrive early, you may be asked to wait in your car or outside.
NOTE: Standard appointments are 15 minutes to address a single query. If you have more than one query or the matter is complicated, or you are a new patient with a medical history unknown to us, you should phone the practice to book a longer appointment. Patients who attend with long lists of queries, should expect to have these resolved over several appointments, so we don't keep other patients waiting.
PLEASE DO NOT ARRIVE AT THE PRACTICE UNANNOUNCED - CALL AHEAD SO THAT WE CAN HELP YOU
Preparing for Covid in our Community
Being ready for getting COVID-19 is about making sure you and your household have a plan and know what to do. It will mean your whanau and community can help each other if needed. Download the COVID-19 Readiness Checklist [PDF, 195 KB]
For more information on getting ready see:
Practice Plus - Available from 9th February 2022
We are a friendly team of doctors, practice nurses and support staff who are interested in your health and well-being. Our surgery opened in October 1999 and provides a comfortable waiting area and extensive parking with easy access.
|Reception & Administration:
Appointments, account queries, general enquiries & myindici™ support
Results, immunisations, medical & prescription queries
|Compliments & Complaints:
Book regular standard 15 minute appointments (in person, telephone or video)
Order repeat prescriptions
Message your GP or nurse (allow 7 working days for a response, there may be a fee for this service)
Message the Administration Team (allow 7 working days for a response)
|In an emergency, dial 111|
Practice Manager: Elaine Sunnex
We will do everything we can to ensure you get the best possible care and attention. If things are not right - we want to rectify that.
We welcome your feedback and are always pleased to hear comments from our patients.
We trust you will enjoy your association with our practice.Email Us email@example.com